FAQs

If you're collecting your new car in person, yes, bring your part exchange with you. If you're having your new car delivered, we'll arrange to collect your old one when we drop off the new one.

If you want to keep it, you'll need to put it on retention with the DVLA before handover. If not, we can leave it on the car, just let us know your preference and we'll handle the rest. You can remove your private plate here: https://www.gov.uk/personalised-vehicle-registration-numbers/take-private-number-off

That's no problem. Just let us know when you get your quote. Minor damage or mods are fine, they'll just be reflected in the valuation so everything stays fair and accurate.

We'll still accept it. Just let us know when getting your quote. It may slightly affect the valuation, but it won't stop the part exchange from going ahead.

Yes, that's fine, as long as there's no outstanding finance. The person named on the V5C just needs to be present at handover and sign a quick consent form.

Yes, you can. We'll help you settle any remaining finance using the value of your current car. If your car's worth more than what you owe, the leftover amount goes towards your next one. If it's worth less, you can just pay the difference upfront.

Definitely. Once we've valued your car, that amount can be used as a deposit towards your new finance plan with us, it's all taken care of automatically.

Yes, you can! We're happy to accept multiple part exchange vehicles, you can use them all towards your next car purchase with us.