FAQs

Got Questions? We’ve Got Answers. Whether you’re buying your first car or trading in your old car, we’re here to make it simple. Explore our FAQs for quick, honest answers about Carsa’s process, prep, finance, handover, and more.

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Do you offer home delivery for the cars?

Yes, nationwide delivery is available. Once the car is prepared we’ll book a convenient delivery date and bring it to your door.

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Can I collect the car from a different Carsa branch or have it transferred closer to me?

Yes. We can move the car to any Carsa store so you can view or collect it where it’s most convenient. All you need to do is pay a a refundable £49 reservation fee, this will be refunded when you attend your appointment.

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Is a warranty included with the car?

Yes, every car includes a free 3‑month (90‑day) comprehensive mechanical & electrical warranty, plus roadside assistance for the same period.

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Is the £49 reservation fee really refundable?

Yes. If you view/test‑drive the car and decide not to buy, we refund the full deposit immediately.

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What is the Tyre & Alloy Maintenance Plan?

An optional quarterly inspection plan covering puncture repairs (and up to 5 tyre replacements) plus minor alloy scuff repairs or contributions toward replacements.

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What makes Carsa different from other used car sellers?

You get rigorous inspections, transparent history, a free warranty, and friendly nationwide service. Our prices are also on average £700 below the market average.

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Are there any extra fees I should be aware of?

Just a clear £149 admin fee covering inspection, HPI certificate, DVLA registration and the 3‑month warranty. All optional extras are quoted up‑front.

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How does Carsa ensure its used cars are high quality?

Every Carsa vehicle undergoes a thorough vehicle inspection and has an Autotrader provenance check so you can trust its condition and background.

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Search for your next car today

Explore our extensive selection of quality used cars and find the perfect match for you.

Talk to a real person, anytime.

Our friendly team is just a message or call away.

Email

Reach us anytime at your convenience.

sales@carsa.co.uk

Phone

Call us for quick support and guidance.

0330 040 1031