FAQs
Got Questions? We’ve got answers. Whether you’re buying your first car or trading in your old car, we’re here to make it simple. Explore our FAQs for quick, honest answers about Carsa’s process, prep, finance, handover, and more.
To make the handover smooth, just bring your V5C logbook, MOT certificate, service history (if you've got it), any spare keys, and a settlement letter if your car's on finance.
We base your valuation on real-time market data from similar cars across the UK, so you get a competitive, no-haggle offer right from the start.
Our sales team & customer care team are available to call on 0330 040 1031 or email sales@carsa.co.uk / customercare@carsa.co.uk. We are happy to help before or after your purchase.
Deposits up to £200 can be paid by card; balances must be by bank transfer or finance. We cannot accept large cash payments.
Yes. Options include GardX lifetime paint/interior protection, Nextbase dash cams, and a Tyre & Alloy Care Plan. After placing your order you can discuss these options with a representative.
We’re FCA‑authorised and work with several lenders to offer HP or PCP finance. You can also use outside finance (a separate admin fee may apply).
You’ll need to arrange road tax and insurance from the day you take ownership; we handle the DVLA registration transfer for you.
Yes. We can supply and install Nextbase front‑and‑rear dash cams and other accessories like tailored mats—just let us know at checkout.
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