FAQs
Got Questions? We’ve got answers. Whether you’re buying your first car or trading in your old car, we’re here to make it simple. Explore our FAQs for quick, honest answers about Carsa’s process, prep, finance, handover, and more.
Definitely. Your reservation guarantees an exclusive test‑drive appointment with no obligation. If it’s not right, you walk away and we refund the deposit.
Yes. Enter your vehicle details for an instant valuation; the confirmed trade‑in value comes off the purchase price at hand‑over. At the point of hand-over we will check that the car is roadworthy and matches the details you gave.
Yes, nationwide delivery is available. Once the car is prepared we’ll book a convenient delivery date and bring it to your door.
Yes, every car includes a free 3‑month (90‑day) comprehensive mechanical & electrical warranty, plus roadside assistance for the same period.
An optional quarterly inspection plan covering puncture repairs (and up to 5 tyre replacements) plus minor alloy scuff repairs or contributions toward replacements.
You get rigorous inspections, transparent history, a free warranty, and friendly nationwide service. Our prices are also on average £700 below the market average.
Just a clear £149 admin fee covering inspection, HPI certificate, DVLA registration and the 3‑month warranty. All optional extras are quoted up‑front.
Every Carsa vehicle undergoes a thorough vehicle inspection and has an Autotrader provenance check so you can trust its condition and background.
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