FAQs

Got Questions? We’ve got answers. Whether you’re buying your first car or trading in your old car, we’re here to make it simple. Explore our FAQs for quick, honest answers about Carsa’s process, prep, finance, handover, and more.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Do Carsa vehicles come with an MOT and service history?

All cars are sold with a valid MOT. Any available service history is provided, and our team is transparent about prior usage so you know exactly what you’re buying.

Car Purchase
do-carsa-vehicles-come-with-an-mot-and-service-history
Are Carsa’s cars history‑checked (Auto Trader Provenance Check)?

Yes. We run an official Autotrader Provenance Check. This confirm that there is no outstanding finance, theft or write‑off history, and to verify mileage.

Car Purchase
are-carsas-cars-history-checked-auto-trader-provenance-check
Can I extend or upgrade my warranty?

Absolutely. You can purchase an extended Platinum warranty for up to four extra years of cover beyond the free 3‑month warranty.

Car Purchase
can-i-extend-or-upgrade-my-warranty
How does the Reserve & Collect process work?

Reserve a car online with a small refundable deposit. We prepare it (usually 3–5 days) and schedule your hand‑over for collection or delivery.

Car Purchase
how-does-the-reserve-collect-process-work
This is some text inside of a div block.
Can I test drive or inspect the car before I commit to buying?

Definitely. Your reservation guarantees an exclusive test‑drive appointment with no obligation. If it’s not right, you walk away and we refund the deposit.

Can I part‑exchange my current car?

Yes. Enter your vehicle details for an instant valuation; the confirmed trade‑in value comes off the purchase price at hand‑over. At the point of hand-over we will check that the car is roadworthy and matches the details you gave.

Do you offer home delivery for the cars?

Yes, nationwide delivery is available. Once the car is prepared we’ll book a convenient delivery date and bring it to your door.

Is a warranty included with the car?

Yes, every car includes a free 3‑month (90‑day) comprehensive mechanical & electrical warranty, plus roadside assistance for the same period.

What is the Tyre & Alloy Maintenance Plan?

An optional quarterly inspection plan covering puncture repairs (and up to 5 tyre replacements) plus minor alloy scuff repairs or contributions toward replacements.

What makes Carsa different from other used car sellers?

You get rigorous inspections, transparent history, a free warranty, and friendly nationwide service. Our prices are also on average £700 below the market average.

Are there any extra fees I should be aware of?

Just a clear £149 admin fee covering inspection, HPI certificate, DVLA registration and the 3‑month warranty. All optional extras are quoted up‑front.

How does Carsa ensure its used cars are high quality?

Every Carsa vehicle undergoes a thorough vehicle inspection and has an Autotrader provenance check so you can trust its condition and background.

Search for your next car today

Explore our extensive selection of quality used cars and find the perfect match for you.

Talk to a real person, anytime.

Our friendly team is just a message or call away.

Email

Reach us anytime at your convenience.

Phone

Call us for quick support and guidance.

0330 040 1031

Finance eligibility

Takes 30 secs and has no impact on your credit score.

Part exchange

Get a no-obligation valuation on your vehicle.