FAQs
Got Questions? We’ve got answers. Whether you’re buying your first car or trading in your old car, we’re here to make it simple. Explore our FAQs for quick, honest answers about Carsa’s process, prep, finance, handover, and more.
Yes. We can supply and install Nextbase front‑and‑rear dash cams and other accessories like tailored mats—just let us know at checkout.
GardX is a nano‑coating applied by professionals that forms a durable ‘second skin’ over paint and fabric/leather, backed by a lifetime guarantee.
Definitely. Your reservation guarantees an exclusive test‑drive appointment with no obligation. If it’s not right, you walk away and we refund the deposit.
Yes. Enter your vehicle details for an instant valuation; the confirmed trade‑in value comes off the purchase price at hand‑over. At the point of hand-over we will check that the car is roadworthy and matches the details you gave.
Yes, nationwide delivery is available. Once the car is prepared we’ll book a convenient delivery date and bring it to your door.
Yes. We can move the car to any Carsa store so you can view or collect it where it’s most convenient. All you need to do is pay a a refundable reservation fee, this will be refunded when you attend your appointment.
Yes — every car includes a free 3-month (90-day) comprehensive mechanical & electrical warranty with a £500 claim limit, plus roadside assistance for the same period. If you'd like longer protection and a higher claim limit, you can add an Extended Warranty at the point of purchase.
If you view/test‑drive the car and decide not to buy, we refund the full deposit immediately.
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