FAQs

Got Questions? We’ve got answers. Whether you’re buying your first car or trading in your old car, we’re here to make it simple. Explore our FAQs for quick, honest answers about Carsa’s process, prep, finance, handover, and more.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
What is the Tyre & Alloy Maintenance Plan?

An optional quarterly inspection plan covering puncture repairs (and up to 5 tyre replacements) plus minor alloy scuff repairs or contributions toward replacements.

Car Purchase
what-is-the-tyre-alloy-maintenance-plan
What makes Carsa different from other used car sellers?

You get rigorous inspections, transparent history, a free warranty, and friendly nationwide service. Our prices are also on average £700 below the market average.

Car Purchase
what-makes-carsa-different-from-other-used-car-sellers
Are there any extra fees I should be aware of?

Just a clear £149 admin fee covering inspection, HPI certificate, DVLA registration and the 3‑month warranty. All optional extras are quoted up‑front.

Car Purchase
are-there-any-extra-fees-i-should-be-aware-of
How does Carsa ensure its used cars are high quality?

Every Carsa vehicle undergoes a thorough vehicle inspection and has an Autotrader provenance check so you can trust its condition and background.

Car Purchase
how-does-carsa-ensure-its-used-cars-are-high-quality
Do Carsa vehicles come with an MOT and service history?

All cars are sold with a valid MOT. Any available service history is provided, and our team is transparent about prior usage so you know exactly what you’re buying.

Car Purchase
do-carsa-vehicles-come-with-an-mot-and-service-history
Are Carsa’s cars history‑checked (Auto Trader Provenance Check)?

Yes. We run an official Autotrader Provenance Check. This confirm that there is no outstanding finance, theft or write‑off history, and to verify mileage.

Car Purchase
are-carsas-cars-history-checked-auto-trader-provenance-check
Can I extend or upgrade my warranty?

Yes. You can add an Extended Warranty at the point of purchase — a one-off price for 12, 24, 36 or 48 months of cover on top of your free 90-day warranty, administered by AutoProtect. There's a dedicated EV Extended Warranty for electric vehicles too. It's optional, and your Carsa team will talk you through the options and price at handover.

Car Purchase
can-i-extend-or-upgrade-my-warranty
How does the Reserve & Collect process work?

Reserve a car online with a small refundable deposit. We prepare it (usually 3–5 days) and schedule your hand‑over for collection or delivery.

Car Purchase
how-does-the-reserve-collect-process-work
This is some text inside of a div block.
What is the Tyre & Alloy Maintenance Plan?

An optional quarterly inspection plan covering puncture repairs (and up to 5 tyre replacements) plus minor alloy scuff repairs or contributions toward replacements.

What makes Carsa different from other used car sellers?

You get rigorous inspections, transparent history, a free warranty, and friendly nationwide service. Our prices are also on average £700 below the market average.

Are there any extra fees I should be aware of?

Just a clear £149 admin fee covering inspection, HPI certificate, DVLA registration and the 3‑month warranty. All optional extras are quoted up‑front.

How does Carsa ensure its used cars are high quality?

Every Carsa vehicle undergoes a thorough vehicle inspection and has an Autotrader provenance check so you can trust its condition and background.

Do Carsa vehicles come with an MOT and service history?

All cars are sold with a valid MOT. Any available service history is provided, and our team is transparent about prior usage so you know exactly what you’re buying.

Are Carsa’s cars history‑checked (Auto Trader Provenance Check)?

Yes. We run an official Autotrader Provenance Check. This confirm that there is no outstanding finance, theft or write‑off history, and to verify mileage.

Can I extend or upgrade my warranty?

Yes. You can add an Extended Warranty at the point of purchase — a one-off price for 12, 24, 36 or 48 months of cover on top of your free 90-day warranty, administered by AutoProtect. There's a dedicated EV Extended Warranty for electric vehicles too. It's optional, and your Carsa team will talk you through the options and price at handover.

How does the Reserve & Collect process work?

Reserve a car online with a small refundable deposit. We prepare it (usually 3–5 days) and schedule your hand‑over for collection or delivery.

Search for your next car today

Explore our extensive selection of quality used cars and find the perfect match for you.

Talk to us, anytime.

Our friendly team is just a message or call away.

Whatsapp

Message us on whatsapp, 24/7

Phone

Call us for quick support and guidance.

0330 040 1031

Finance eligibility

Takes 30 secs and has no impact on your credit score.

Car valuation

Get a no-obligation valuation on your vehicle.